Refund & No-Return Policy

We take great care in preparing every balloon arrangement to ensure it arrives fresh, beautiful, and ready to delight. Due to the nature of our products, please review our policy below.

Refunds

• Refunds are available up to 24 business hours before the scheduled delivery date.

• Cancellations made within 24 business hours of the delivery date are not eligible for a refund, as preparations and materials are already allocated.

No Returns

• All sales are final once delivered.

• We do not accept returns under any circumstances, as balloons are perishable and cannot be reused or restocked.

Delivery Issues

If there is an issue with your order upon delivery (e.g., damaged items), please contact us immediately with photos so we can assist you.

How to Request a Refund (if eligible)

• Contact us by email or phone with your order number.

• Refunds are issued to the original payment method.

• Please allow 3–5 business days for processing.